+ Antique Bow Return Policy

• All antique bows may be returned for a full refund within 21 days.

• Bows taken on a one-week trial and then purchased are subject to our trade-in policy only.

• Antique or previously used bows are sold in “as-is” condition.

+ Instrument Return Policy

All new instruments or bows are backed by our 21-day money back guarantee. These items must be returned in "new" condition. Otherwise, repair costs or depreciation due to damage may be charged and deducted from the refund amount.

Instruments taken on a one-week trial and then purchased are subject to our trade-in policy only.

+ New Bow & Instrument Case Return Policy

• All new bows and new instrument cases may be returned for a full refund during the 21 day return period provided they remain in new condition.

• All new bows and new instrument cases come with a 6 (six) month warranty against defects in quality and construction.

• This policy does not apply to used bows and used instrument cases.

+ Returning Strings

Please inspect your strings immediately upon receipt. Unopened strings only may be returned within 21 days, so that we may supply all our customers with the freshest possible strings.

Installed strings are not returnable, unless a string is deemed defective by the Wyatt Violin Shop and returned within 7 days from the date of purchase.

Please note: Because the tonal qualities of each instrument are unique, we cannot accept string returns based on opinions of tone.

+ Shoulder Rest

After a shoulder rest has been used, it is no longer returnable due to health reasons.

If the shoulder rest is defective, please contact the manufacturer directly for their warranty information. The contact information will be on your original packaging.

+ Sheet Music Returns

Sheet music purchases are non-refundable. Defective sheet music may be returned for an exchange, for the same title only, within twenty-one (21) days of purchase.

+ Media (DVDs, CDs, VHS, Software)

Unopened media may be returned for a refund. Media found to be defective must be returned within 21 days of purchase for the same title replacement only.

+ Instrument Parts

All non-installed instrument parts may be returned within 21 days of purchase. Installed instrument parts are not returnable unless defective; however, the defective parts may be returned within 21 days of installation, for replacement only.